Stacyc Tech Videos

12/16 eDRIVE Videos
18/20 eDRIVE Videos

12/16 eDRIVE - HOW TO CHANGE POWERED SPEED MODES

12/16 eDRIVE - HOW TO CHANGE THE FUSE

12/16 eDRIVE - HOW TO UNPACK AND ASSEMBLE YOUR STACYC

12/16 eDRIVE - HOW TO INSTALL A BRUSHLESS MOTOR

12/16 eDRIVE - HOW TO REPLACE THE MOTOR AND ESC (NON-BRUSHLESS)

12/16 eDRIVE - HOW TO REPLACE THE 90 DEGREE GEARBOX

12/16 eDRIVE - HOW TO REASSEMBLE THE PLANETARY GEARBOX

12/16 eDRIVE - PRE FLIGHT INSPECTION

12/16 eDRIVE - HOW TO REPLACE THE THROTTLE

12/16 eDRIVE - HOW TO REMOVE AND REINSTALL THE REAR WHEEL

18/20 eDRIVE - HOW TO UNPACK AND ASSEMBLE

18/20 eDRIVE - PRE FLIGHT INSPECTION

18/20 eDRIVE - HOW TO CHANGE POWERED SPEED MODES

18/20 eDRIVE - HOW TO REMOVE REAR WHEEL

18/20 eDRIVE - HOW TO REMOVE MOTOR / DRIVETRAIN

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Evolt Australia’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Evolt Australia’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2/25 Wonderland Dr, EASTERN CREEK, NSW, 2766, AU. Our ABN is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

1. Introduction

Evolt Australia is committed to respecting and protecting the privacy of individuals who deal with us, in accordance with the Australian Privacy Principles. This privacy policy deals with how we manage personal information collected by us. We are committed to protecting the personal information that we hold about you.

2. The kinds of personal information we collect and hold.

In dealing with you we may collect personal information including your name, address, date of birth, telephone numbers, email address and driver's license number.

3. How we collect and hold personal information.

Generally, we collect personal information directly from you, when you contact or deal with us. We also collect personal information from third parties, for example finance or insurance companies providing related services to you.

We protect this information in a number of ways. It is kept in secure locations, and access to it is restricted to those who have the appropriate authorization under our policies. Where we share the information with third parties we ensure they also have appropriate policies and security in place. When the information is no longer required, it is de-identified, deleted, or securely destroyed.

4. How we use and disclose personal information.

We collect and use your personal information for a number of reasons, including:

To enable us to properly respond to your request about purchasing a motorcycle, parts, service or repair, finance or insurance.
To provide you with information about products or offers.
To enable us to arrange for you things like motorcycle registration, finance or insurance.
To contact you in the event of a motorcycle recall or program or any warranty matters.
To maintain records for accounting, administrative and legal requirements.
To provide your details to the motorcycle manufacturer for warranty purposes or to conduct customer satisfaction surveys.
For other purposes related to your dealings with us.

5. How you may access your personal information.

You may access your personal information by contacting us. You can contact the Evolt Australia staff member you usually deal with, or email us at info@stacyc.com.au to make this request. We will then arrange with you a convenient time and means for you to have access.

If at any time you believe that any personal information of yours that we hold is incorrect, please contact us at info@stacyc.com.au and advise us of the correct information, and we will amend our records.

6. How you may make a privacy complaint.

If you have a complaint about the way we hold or use your personal information, please contact us at privacy@stacyc.com.au, stating your concern, and how you would like your complaint resolved. We will investigate your complaint and respond to you with our findings and our proposed action, within 30 days. In the event you are dissatisfied with the outcome of the complaint of the investigation, you may refer your complaint to the Office of the Australian Information Commissioner.

7. Transfer of personal information overseas.

Evolt Australia may disclose personal information (including credit information) to overseas recipients in order to provide their products and/ or services and for administrative or other management purposes.

Our business is affiliated with other businesses located overseas, such as motorcycle manufacturers and original equipment manufacturers. In the course of doing business with you, we are likely to disclose some of your personal information to overseas recipients. However, we will only do so where:

it is necessary to complete the transaction you have entered into; and
you have provided consent; or
we believe on reasonable grounds that the overseas recipient is required to deal with your personal information by enforceable laws which are similar to the requirements under the APPs; or
it is otherwise permitted by law.

While it is not practicable to list every country in which such recipients may be located, recipients of such disclosures is likely to include countries where the parent company of our franchises exist, such as Japan and Germany.

8. Changes to our policy

This Privacy Policy was updated in May 2021. We may update it from time to time at our discretion.

Our Contact details are:

Evolt Australia
Address: 2/25 Wonderland Drive, Eastern Creek, NSW, 2766, Australia
Phone: (02) 8882 1900

9. Links to Other Sites

This site contains links to other Websites. We are not responsible for the Privacy Policies of other sites.